Returns & Exchanges
At Revibe, we stand behind the quality of our certified refurbished electronics with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we offer a straightforward process for returns, repairs, or full refunds.
Initiate Your Request
Log into your Revibe account and visit the 'My Orders' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Device
Factory reset your device to remove all personal data and cloud accounts, then securely pack it in its original packaging with all included accessories.
Ship It Back
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition, we will process your refund or dispatch a replacement unit within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing